Support

Customer/client interaction

If your business is customer facing, your apprentice will need to interact with them and since 1 in 6 of speakers in Wales are Welsh speaking, they are likely to come across them quite often.

Welsh speaking customers are very happy to have a Welsh speaking member of staff to speak to.

Apprentices and other members of staff can show that they are Welsh speaking by wearing the Speak Welsh badge or displaying a Iaith Gwaith poster.

You can download posters and other digital resources and order free badges and lanyards from the Welsh language commissioner website:

Dealing with customers